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Why Paywalls Matter More Than
finance

Why Paywalls Matter More Than You Think

We made a mistake once. Our app was supposed to have a soft paywall — the kind with a skip button so people could browse around first, get a feel for...

James HeaneyJames HeaneyFebruary 5, 2026
How to Pay Contractors for Output (Not Hours) Without Starting a Mutiny
finance

How to Pay Contractors for Output (Not Hours) Without Starting a Mutiny

When we were running UGC campaigns for Pray Screen, we paid creators by the hour. $25/hour seemed reasonable.

James HeaneyJames HeaneyFebruary 4, 2026
When to Convert a Contractor to Full-Time (And When Not To)
operations

When to Convert a Contractor to Full-Time (And When Not To)

Six months in, your contractor knows your codebase better than half your team. They hit deadlines, they write clean code, they show up to standups even...

James HeaneyJames HeaneyFebruary 3, 2026
How to Onboard Contractors in 24 Hours (Not 2 Weeks)
operations

How to Onboard Contractors in 24 Hours (Not 2 Weeks)

We hired a frontend contractor in Colombia last year. She was available to start immediately, which was the whole point — we needed someone fast.

James HeaneyJames HeaneyFebruary 2, 2026
You Don't Need Viral — You Need a Repeatable Growth Machine
growthVideo

You Don't Need Viral — You Need a Repeatable Growth Machine

99% of apps on the App Store make less than $100 a year. If you want to break out of that 99%, chasing viral TikToks isn't going to get you there.

James HeaneyJames HeaneyJanuary 31, 2026
Late Payments Are Quietly Killing Your Contractor Relationships
finance

Late Payments Are Quietly Killing Your Contractor Relationships

I lost a designer I really liked working with. Not because the work dried up or because she found a better gig. She left because I paid her 11 days late.

James HeaneyJames HeaneyJanuary 31, 2026
Three Ways to Pay Creators (and Which One Actually Works)
financeVideo

Three Ways to Pay Creators (and Which One Actually Works)

Most brands pitch creators with a flat rate and call it a day. Here's $200 for a video, take it or leave it.

James HeaneyJames HeaneyJanuary 30, 2026
The Misclassification Trap: When Your "Contractors" Are Actually Employees
operations

The Misclassification Trap: When Your "Contractors" Are Actually Employees

A friend of mine runs a 15-person startup in Austin. Last year he got a letter from the Texas Workforce Commission.

James HeaneyJames HeaneyJanuary 30, 2026
The 1099 Nightmare: Why Most Startups Screw Up Contractor Taxes
finance

The 1099 Nightmare: Why Most Startups Screw Up Contractor Taxes

I spent my first tax season as a founder manually filling out 1099s in PDF form. At 2am. With coffee that had gone cold hours ago.

James HeaneyJames HeaneyJanuary 29, 2026
The One Question That Filters Out 90% of UGC Creators
growthVideo

The One Question That Filters Out 90% of UGC Creators

When you're hiring creators for your app, the portfolio question separates the pros from the hobbyists.

James HeaneyJames HeaneyJanuary 28, 2026
The Project That Never Ends: How to Stop Scope Creep With Remote Contractors
finance

The Project That Never Ends: How to Stop Scope Creep With Remote Contractors

I hired a designer for a "quick logo refresh." Three weeks and $2,400 later, we were debating whether the gradient should be 0.3% more teal.

James HeaneyJames HeaneyJanuary 28, 2026
What to Do When a Contractor Ghosts You Mid-Project
finance

What to Do When a Contractor Ghosts You Mid-Project

Three weeks into a rebrand, my designer stopped replying. No warning. No "hey, something came up." Just silence.

James HeaneyJames HeaneyJanuary 27, 2026
The 4-Step Paywall Structure That Actually Converts
growthVideo

The 4-Step Paywall Structure That Actually Converts

Most apps throw a paywall at users and hope for the best. That approach has a terrible conversion rate, and there is a better way to structure it.

James HeaneyJames HeaneyJanuary 26, 2026
The UGC Creator Brief That Actually Gets You Good Content
growth

The UGC Creator Brief That Actually Gets You Good Content

I sent my first creator brief in a Slack DM. Three sentences. "Make videos about our app. Post daily. Be authentic." Two weeks later I had 14 videos I couldn't use.

James HeaneyJames HeaneyJanuary 26, 2026
From Viral to Revenue: How to Track Whether Your UGC Creators Are Actually Making You Money
growth

From Viral to Revenue: How to Track Whether Your UGC Creators Are Actually Making You Money

Last month we had a creator get 2.3 million views on a video. The comments were glowing. The shares were through the roof. We paid her a $400 CPM bonus. And then we looked at our actual revenue numbers.

James HeaneyJames HeaneyJanuary 25, 2026
You're Hiring UGC Creators Wrong (Here's What Actually Works)
growthVideo

You're Hiring UGC Creators Wrong (Here's What Actually Works)

Finding and managing UGC creators is harder than most founders expect. We learned this firsthand running campaigns for our apps, and made plenty of mistakes along the way.

James HeaneyJames HeaneyJanuary 24, 2026
How to properly deal with United States taxes when paying UGC Creators
finance

How to properly deal with United States taxes when paying UGC Creators

One of the things we see most overlooked with brands or agencies paying out UGC creators is properly filing their taxes.

James HeaneyJames HeaneyJanuary 24, 2026
Most Paywalls Fail Before the User Even Hits Subscribe
growthVideo

Most Paywalls Fail Before the User Even Hits Subscribe

Your paywall is not the problem. Everything that happens before it is.

James HeaneyJames HeaneyJanuary 23, 2026
How to track creator videos and accounts (TikTok, Instagram, YouTube)
finance

How to track creator videos and accounts (TikTok, Instagram, YouTube)

Grade tracks all of your videos and accounts within the platform to accurately keep track of how many views, likes, comments, and shares your creators...

James HeaneyJames HeaneyJanuary 23, 2026
How to setup payment terms for a creator
finance

How to setup payment terms for a creator

Grade allows you to pay your creator in just about every way you can imagine. Below are the options we offer on the platform.

James HeaneyJames HeaneyJanuary 22, 2026
If Your Paywall Feels Like a Blocker, You Are Using It Wrong
growthVideo

If Your Paywall Feels Like a Blocker, You Are Using It Wrong

A paywall is one of those things everyone has an opinion about but few people can explain simply. So here is the simplest way to think about it.

James HeaneyJames HeaneyJanuary 21, 2026
How to pay a creator with just their email
finance

How to pay a creator with just their email

Often times when you’re working with creators, it can be such a hassle to coordinate invoices and handle filing their tax forms; Grade makes this dead...

James HeaneyJames HeaneyJanuary 21, 2026
How to payout multiple creators at once
finance

How to payout multiple creators at once

With Grade, we allow you to import a CSV and payout creators in one click. Many of our customers take advantage of this to do tens of thousands of dollars...

James HeaneyJames HeaneyJanuary 20, 2026
80% of Paid Conversions Happen During Onboarding
growthVideo

80% of Paid Conversions Happen During Onboarding

Over 80% of free-to-paid conversions happen during onboarding. Not after. Not once users have explored your product for a week. During onboarding.

James HeaneyJames HeaneyJanuary 19, 2026
How to Scale a Freelance Dev Team Without Losing Your Mind
operations

How to Scale a Freelance Dev Team Without Losing Your Mind

I hired my first freelance dev because we needed to move faster than our budget allowed for full-time hires.

James HeaneyJames HeaneyJanuary 19, 2026
Your Paywall Sucks (Here's How to Fix It)
growthVideo

Your Paywall Sucks (Here's How to Fix It)

Most app developers put their paywall in the wrong place. They wait until after users have experienced the app for free, then ask them to pay. By then, it's too late.

James HeaneyJames HeaneyJanuary 18, 2026
How to Scale Data Labelling Operations for Your AI Startup
finance

How to Scale Data Labelling Operations for Your AI Startup

Most AI startups hit the same wall: the model works on your test set, but you need 10x more labeled data to make it production-ready.

James HeaneyJames HeaneyJanuary 18, 2026
How to Go from 5 to 50 Global Contractors Without a Full-Time Ops Person
finance

How to Go from 5 to 50 Global Contractors Without a Full-Time Ops Person

Somewhere between 10 and 20 contractors, most founders start asking the same question: do I need to hire an ops person?

James HeaneyJames HeaneyJanuary 17, 2026
How to Pay Freelance Developers Globally
finance

How to Pay Freelance Developers Globally

My first international contractor was a backend dev in Ukraine. Great work, reasonable rate, good timezone overlap with my afternoons.

James HeaneyJames HeaneyJanuary 16, 2026
The Best Way to Pay Data Labellers in 2026
finance

The Best Way to Pay Data Labellers in 2026

Data labelling has a payment problem that most AI companies don't talk about.

James HeaneyJames HeaneyJanuary 15, 2026
A Founder's Guide to Paying International Contractors
finance

A Founder's Guide to Paying International Contractors

Most founders I talk to in YC are grinding themselves into the ground. Coding until 2am, doing customer support in the morning, then jumping on sales...

James HeaneyJames HeaneyJanuary 14, 2026
Where to Find Freelance Developers in 2026 (Beyond Upwork)
engineering

Where to Find Freelance Developers in 2026 (Beyond Upwork)

Everyone starts with Upwork. It's the default. You need a developer, you post a job, you get 50 applications within an hour.

James HeaneyJames HeaneyJanuary 13, 2026
How to Source Data Labellers for Your AI Project
finance

How to Source Data Labellers for Your AI Project

Everyone building AI eventually hits the same wall: you need humans to label your data, and you have no idea where to find them.

James HeaneyJames HeaneyJanuary 12, 2026
How to Build a Global Contractor Network from Scratch
finance

How to Build a Global Contractor Network from Scratch

My first international contractor was a disaster. Found him on Upwork, hired him for a quick project, paid him half upfront.

James HeaneyJames HeaneyJanuary 11, 2026
W-9s, 1099s, and Paying US Freelance Developers: What You Need to Know
finance

W-9s, 1099s, and Paying US Freelance Developers: What You Need to Know

Nobody starts a company thinking about tax forms. Then January rolls around and you realize you paid a developer $15,000 last year and have no idea what...

James HeaneyJames HeaneyJanuary 10, 2026
Tax Compliance When Paying Data Annotation Teams
finance

Tax Compliance When Paying Data Annotation Teams

Tax compliance for a single freelance developer is straightforward. One W-9, maybe one 1099 at year end, done.

James HeaneyJames HeaneyJanuary 9, 2026
The Complete Guide to US Tax Compliance for International Contractor Payments
finance

The Complete Guide to US Tax Compliance for International Contractor Payments

When we started paying international contractors, the tax side felt intimidating. FATCA, withholding requirements, W-8 forms with multiple variants.

James HeaneyJames HeaneyJanuary 8, 2026
Why We Stopped Using Deel (And What We Use Instead)
finance

Why We Stopped Using Deel (And What We Use Instead)

Let me be clear upfront: Deel is a good product. They've built something real that solves real problems. This isn't a hit piece.

James HeaneyJames HeaneyJanuary 7, 2026
How to Structure Contractor Agreements That Actually Protect You
finance

How to Structure Contractor Agreements That Actually Protect You

Early on, we didn't bother with contracts for small projects. A few hundred bucks, quick turnaround, what could go wrong?

James HeaneyJames HeaneyJanuary 6, 2026
Remote Team Playbook: Managing Contractors Across 10+ Time Zones
operations

Remote Team Playbook: Managing Contractors Across 10+ Time Zones

At one point we had contractors in the Philippines, Ukraine, Argentina, Nigeria, and the UK. That's almost every time zone.

James HeaneyJames HeaneyJanuary 5, 2026
The True Cost of Paying International Contractors (It's Not Just the Fee)
finance

The True Cost of Paying International Contractors (It's Not Just the Fee)

When we started paying international contractors, we thought we understood the costs. The contractor's rate plus some payment fees. Simple math.

James HeaneyJames HeaneyJanuary 4, 2026
The Contractor-First Hiring Strategy: Test Roles Before You Commit
growth

The Contractor-First Hiring Strategy: Test Roles Before You Commit

Last year I hired a "Head of Growth" who looked perfect on paper. Stanford MBA, 8 years at top startups, great references. Three months and $45,000 later, we parted ways.

James HeaneyJames HeaneyJanuary 3, 2026
How to Scale UGC to Grow your App
growth

How to Scale UGC to Grow your App

A complete guide to scaling from 5 to 50+ UGC creators without losing your mind.

James HeaneyJames HeaneyJanuary 2, 2026
How to Pay UGC Creators and What Payment Methods are Best
finance

How to Pay UGC Creators and What Payment Methods are Best

One of the biggest questions we had when we were working with UGC creators was how do we send money to them? You might be asking yourself that right now,...

James HeaneyJames HeaneyJanuary 1, 2026
How to find UGC creators in 2026
growth

How to find UGC creators in 2026

We get asked all the time where you can find the best UGC creators, so we have put together this simple guide which outlines all the ways our clients have...

James HeaneyJames HeaneyDecember 31, 2025

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